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Start your wealth-building journey with us.

Whatever your questions or concerns may be, we want to hear from you. Use this form to get in touch—or reach out using the contact information provided below and someone from our team will reach out to get you started on your wealth-building journey!

Banking on Relationships Built on Trust

At Optus Bank, our customers are at the heart of everything we do. Your experience matters — and your feedback helps us grow stronger together.

For more than a century, we’ve built our legacy on trust, transparency, and exceptional service. Whether you’re visiting a branch, applying for a loan, or connecting with us online, our goal is to provide a seamless, respectful, and empowering banking experience every time.

Our Commitment to You

To listen carefully and respond promptly to your questions or concerns.
To deliver fair, transparent, and reliable financial solutions that meet your needs.
To treat every customer with courtesy, professionalism, and respect.
To continuously improve our services through your feedback and insight.